Yes! Outsourcing email and diary management saves you time, reduces stress, and keeps your schedule organised. A professional can prioritise important messages, schedule meetings efficiently, and ensure nothing slips through the cracks, so you can focus on the work that really matters.

Email and diary management can be entirely remotely, or on-site if needed. Many clients prefer remote support for flexibility and efficiency.

Yes, but only within the agreed scope. Sensitive information is handled with discretion and GDPR compliance. An NDA is included as part of our contract for added peace of mind.

I take time to learn your priorities, preferences, and deadlines. This may be through an initial consultation, regular check-ins, or simply asking questions as work progresses. By learning what matters most to you, I can prioritise urgent messages, filter out the ‘noise’, and organise your inbox, calendar, and tasks in a way that supports your goals.

Absolutely. I can coordinate multiple diaries to avoid scheduling conflicts and streamline team planning, keeping both your business and busy family running smoothly.

My current rates typically range from £26.50 to £30.00 per hour, depending on the work required. All fees and any expenses are agreed in advance for complete transparency.

I usually charge hourly, though this can be adjusted depending on your specific needs or the type of project.

To keep contracts current and avoid renegotiation each year, my contracts include an annual price increase of 2%, effective on the first Monday after the start of the new tax year.

This ensures continuity while keeping any increase gradual and manageable.

Many clients notice immediate relief from their new email and diary management within the first week, as inboxes are decluttered and calendars organised, the stress begins to melt away.

Yes, if that’s how you’d like your inbox and calendar to work. I usually treat your inbox as an ‘in-tray,’ holding emails only until they’ve been actioned. I use categories or flags for messages waiting for a reply or for specific circumstances. Wherever possible, I can set up simple processes, templates, and rules to your email and diary management to reduce repetitive work and save you time.

No. I keep a clear record of your preferences and workflows. Open communication ensures that once I know your priorities, I can manage your emails, diary, and tasks efficiently without constant guidance.

Check-ins are flexible. Some clients prefer weekly updates, others monthly, depending on workload. I check in using your preferred platform ensuring we stay aligned and can make adjustments as your priorities evolve.

Absolutely. Open communication is key. Your feedback helps me refine processes and ensure your inbox, calendar, and tasks are always managed in a way that suits you.

Yes. I can review your inbox and unsubscribe from newsletters, marketing emails, and other messages that aren’t relevant to you. By taking the time to understand your priorities, preferences, and work style, I naturally identify what can be removed or filtered over time. This isn’t a one-off task, it evolves as your inbox and needs change, keeping your email organised and focused on what truly matters